Last updated: 2025-12-10
1. Our Commitment to Security
Profit Lab Score™ takes data security seriously. We follow industry best practices and align with PIPEDA for Canadian users, ensuring personal information is protected with appropriate security safeguards.
2. Technical Security Measures
We use:
TLS/HTTPS encrypted connections
Secure cloud hosting providers
Firewalls and intrusion prevention systems
Role-based access controls
Regular system updates and patching
Encrypted data storage where applicable
Daily or continuous backups
3. AI and Machine-Learning Security
Because the platform uses AI/ML, we implement additional safeguards:
Data used for model improvement is anonymized or aggregated
No identifiable business information is used to train public AI models
AI vendors (if used) must meet confidentiality and security standards
Model outputs are monitored for quality and safety
Access to training and inference systems is restricted
4. Advisor Access Controls
Full Roadmap advisors:
Are screened and trained
Must sign confidentiality agreements
Only access user data necessary to refine your roadmap
Are prohibited from storing or exporting your data outside the platform
5. Third-Party Providers
We rely on secure third-party services for:
Hosting
Payment processing
Analytics
AI model processing
Email delivery
All providers must meet reasonable security and privacy standards.
6. Breach Response Plan
In the event of a data breach, we will:
Investigate immediately
Contain and mitigate the issue
Notify impacted users
Notify authorities where required (including under PIPEDA obligations)
Take steps to prevent recurrence
7. Data Storage and Retention
Personal information is stored only as long as needed to provide services or comply with legal requirements.
Aggregated/anonymized data may be retained for analytics and ML improvements.
You may request deletion of personal data (subject to legal requirements).
8. International Transfers
Your data may be stored or processed in the United States or Canada.
Transfers comply with PIPEDA requirements for comparable protection.
9. Contact
Email: security@profitlabscore.com
Address: Ottawa, Ontario, Canada